Greg
sad I’m frustrated

"You are entering Offline mode"

While trying to play rhapsody on my ACER Iconia, it keeps crapping out and telling me I am entering offline mode. Still when I check I'm still logged in. I'm also having issues with skipping to the next song. It really won't stream anything.
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  • Hi Greg, Tracks are skipping from one track to another through the Rhapsody Application is a known issue from our end and our development team is working on this issue and will get it fixed soon. We regret for the inconvenience.

    We can go offline manually by checking the "forced offline mode" under Rhapsody settings, but in your case i don't think that the forced offline mode option is turned on. WiFi signal could be the reason, if you get the message "Entering offline mode" often. Please watch your device's WiFi signal strength.
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  • QACindy (Official Rep) July 11, 2012 00:51
    Hi Greg,

    Is there a data plan associated with your device? Or are you just using wifi.

    Our app will detect when there is a drop in network connection and drop into offline mode. This won't sign you out or anything, it will just give you the ability to play any tracks you have downloaded while there is no internet connection.

    It sounds like we are dropping into offline mode and back into online mode quickly, like maybe the network connection is cutting out for a second? Does that sound like it's possible?

    When you say that track are skipping, are you taking about all tracks you try to stream? So you haven't been able to play a stream track yet? Is there any message that you get when we try to play the tracks?
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