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jonathan.h.bragg
jonathan.h.bragg October 26, 2011 00:31

Wifi not working, 4g/other data ok android 2.3.3

Here's the problem: I can stream songs and download them to my phone when using 4g or whatever data is available (2g, 3g), but the app refuses to stream or download over wifi. It can't even load my playlists for browsing. I have confirmed that the wifi itself is working properly with all my other apps (email, web, etc...) so this is specific to the rhapsody app. I'm on a G2X with the 2.3.3 OS.
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  • QACindy EMPLOYEE
    QACindy (Official Rep) October 26, 2011 16:22
    Hi Jonathan,

    Can you get to any content screens when you are on wifi? For instance, can you go to Music Guide, Charts? Does any content show up there? Are you able to see any library content at all? Or are just playlists missing?

    Can you try to log out of the app and log back in to see if that triggers a refresh of the connections?

    I know on my G2X, sometimes it says I have a wifi connection, even though I don't...but my email will still work (which is really weird), however, my browser or rhapsody won't. I usually have to reboot my phone and then my wifi connection gets established again and everything will work fine again.

    Can you try that and see if it fixed the issue?
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    good solution! good solution! (undo)
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